In her latest blog post for Convince & Convert, Media Volery president Zontee Hou revisits the ideas presented in her book, Data-Driven Personalization: How to Use Consumer Insights to Generate Customer Loyalty, one year after its release. She reflects on how quickly the landscape has shifted—and discusses the new realities that marketers must contend with. […]
How can businesses cut through the noise to deliver messages that truly resonate with today’s consumers? Recently, Media Volery president Zontee Hou was a featured guest on the award-winning Best Business Minds podcast with host Marc Kramer. Their in-depth conversation covers some of the key takeaways from her new book, Data-Driven Personalization: How to Use […]
In a new guest post for the Content Marketing Institute, Media Volery president Zontee Hou explores why many organizations struggle with data-driven personalization, despite having tons of data at their fingertips. She identifies three crucial data points that are frequently underutilized: behavioral, psychographic, and technographic data. How deeper data insights improve personalization Behavioral data is […]
What happens when brands don’t leverage data—especially when customer expectations are sky-high? Earlier this month, former Media Volery client MarketingProfs (with whom MV president Zontee Hou still hosts workshops and speaking sessions) published an excerpt from her debut book, Data-Driven Personalization, highlighting why personalization matters now more than ever. The excerpt draws on survey insights […]
Why is now the critical moment for marketers to strengthen their use of data? Earlier this month, Media Volery president Zontee Hou joined Jeremy Goldman on his podcast FUTUREPROOF. to discuss insights from her book, Data-Driven Personalization, and to explore how businesses can close the gap between customer expectations and current marketing practices. Closing the […]