I love to learn from people in other disciplines because they give me different ways to consider the world around me. Earlier this month, I attended the Smart Hustle conference and it was an awesome opportunity to connect with other entrepreneurs. Here are three quick lessons that I took away from the event. Make Only […]
Does it ever strike you how quickly technology is changing what “communications” and “marketing” consists of these days? In this industry, we have to continuously update our language, our skills, and our baseline expectations for what the heck our audiences want. Because of that, I and the Media Volery team attend a lot of events, […]
Strong blog content can be a powerful way to share your knowledge with potential customers, to generate interest from search and social media, and to engage with current customers and partners. However, everyone gets stuck in a creativity rut sometimes. If that happens to you, here are 4 ways that I like to generate new […]
In a recent article for TechCrunch, a Facebook product manager said that they refrain on campus is that “the camera is the new keyboard.” Plus with products from Twitter to Snapchat playing in the video space, it’s more important than ever that businesses create richer video content. Earlier this spring, I taught a class on […]
Customer journeys are models of how a customer makes his/her buying decisions about a product or service (or even non-profit actions like donations). Unlike a sales funnel, which looks at these transactions from the company’s point of view, the customer journey shows the step-by-step process of making decisions undertaken by the customer. Imagine, for instance, […]