We’re thrilled to share that Media Volery president Zontee Hou’s debut book, Data-Driven Personalization, has been named the winner in the Sales & Marketing category of the 2025 NYC Big Book Award! Published by Kogan Page, Data-Driven Personalization: How to Use Consumer Insights to Generate Customer Loyalty, offers marketers a hands-on blueprint for using customer […]
How should marketing leaders adjust their plans and budgets for the rest of 2025 and into 2026? The Content Marketing Institute (CMI) recently posed this question to the experts presenting at this year’s Content Marketing World—which included Media Volery president Zontee Hou. What did these CMI speakers have to say? Expert perspectives on ROI, AI, […]
In her latest blog post for Convince & Convert, Media Volery president Zontee Hou revisits the ideas presented in her book, Data-Driven Personalization: How to Use Consumer Insights to Generate Customer Loyalty, one year after its release. She reflects on how quickly the landscape has shifted—and discusses the new realities that marketers must contend with. […]
How can businesses cut through the noise to deliver messages that truly resonate with today’s consumers? Recently, Media Volery president Zontee Hou was a featured guest on the award-winning Best Business Minds podcast with host Marc Kramer. Their in-depth conversation covers some of the key takeaways from her new book, Data-Driven Personalization: How to Use […]
Earlier this month, Media Volery president Zontee Hou joined host Bob Knorpp on The BeanCast Marketing Podcast, one of the industry’s longest-running and most popular shows—and Zontee’s second feature on the podcast this year. The episode’s guest panel also featured Tedd Aurelius (EVP Marketing & Strategy, SG360) and Farrah Bostic (principal, The Difference Engine), making […]
One of the most popular and longest-running marketing podcasts, The BeanCast Marketing Podcast hosted by Bob Knorpp, recently featured Media Volery president Zontee Hou on a lively panel discussion. Joined by Saul Colt (president of The Idea Integration Co.) and Jonathan Sackett (VP of Marketing & Communications, NEI), the group tackled pressing topics in marketing […]
What are the challenges of balancing data privacy with personalization? How can you leverage cultural insights for more effective marketing campaigns? These are just some of the big questions Media Volery president Zontee Hou tackles on a recent episode of The Brand Behavior podcast. Joining Juntae DeLane and Jessica Veronica Couch (cofounder of Looks AI), […]
In a new guest post for the Content Marketing Institute, Media Volery president Zontee Hou explores why many organizations struggle with data-driven personalization, despite having tons of data at their fingertips. She identifies three crucial data points that are frequently underutilized: behavioral, psychographic, and technographic data. How deeper data insights improve personalization Behavioral data is […]
What happens when brands don’t leverage data—especially when customer expectations are sky-high? Earlier this month, former Media Volery client MarketingProfs (with whom MV president Zontee Hou still hosts workshops and speaking sessions) published an excerpt from her debut book, Data-Driven Personalization, highlighting why personalization matters now more than ever. The excerpt draws on survey insights […]
Why is now the critical moment for marketers to strengthen their use of data? Earlier this month, Media Volery president Zontee Hou joined Jeremy Goldman on his podcast FUTUREPROOF. to discuss insights from her book, Data-Driven Personalization, and to explore how businesses can close the gap between customer expectations and current marketing practices. Closing the […]
How do you build a marketing strategy that thrives on innovation and trust? Last month, Media Volery president Zontee Hou joined Bennie F. Johnson on the American Marketing Association’s Marketing / And podcast to discuss how investing in teams, cultivating curiosity, and balancing privacy with personalization are essential to sustaining long-term marketing success. Marketing Strategy […]
What does it take to deliver marketing experiences that really resonate with today’s customers? Media Volery president Zontee Hou’s debut book, Data-Driven Personalization: How to Use Consumer Insights to Generate Customer Loyalty, is a resource that provides marketers with a framework to: Better understand customer expectations Align teams around data Translate insights into measurable business […]